I am having so much fun with all my new piano students! They really seem to be getting into the swing of things and learning so quickly; I am proud of each and everyone of them. I want to send out a special thank you to all you parents for your support and encouragement!
Now, for a few announcements:
Second, please remember that our first GROUP LESSON is two weeks away - the week of October 26 - 30.
Finally, I would like to clarify my cancellation/rescheduling policy. I understand that there are times when students cannot attend lessons due to family vacations, illness, etc. In my policy, it states that when this occurs, I will be happy to offer you a reschedule lesson. Here are some different possibilities for rescheduling a lesson:
- The week of the next group lesson, your student could also have an individual private lesson. This works well because group lessons are so different from our usual individual lessons that it helps keep the flow of learning and practicing going.
- We could make one of your student's regular lessons twice as long - this is usually very effective and doesn't require you to bring them to my house twice.
- Your student could have two lesson within one week. (Evening and weekends are available for these situations.)
- We could schedule your student's make-up lesson during a time when piano lessons are cancelled.
I assure you that the last thing I want is to make your busy lives more complicated or to make you feel that you are not getting your money's worth! On the other hand, my piano business is virtually my family's only source of income. When I calculate our budget at the beginning of the month, it's difficult when several families cancel on me and therefore don't pay their full amount. Of course, if I ever cancel on you, or in cases of long-term vacation or illness, or if we try to schedule a make-up lesson and simply cannot find a possible time, then exceptions can be made. I'm a reasonable person. =) Feel free to communicate with me about these situations, and we'll work something out!
With fall breaks and such happening this month, I did have a high number of people not pay the full amount due to cancellations. I was obviously not as clear on this policy as I thought, and take responsibility for the confusion. Therefore, I will be enforcing this policy starting in November 2009. THANKS! :) Please contact me with any questions, concerns, or comments!
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